Security questions is a useful way for your clients to be able to reset their password should they need to. To manage your security questions navigate to:
- Navigate to Admin Area -> Other -> Security Questions
Here you will see a list of all your currently active security questions with the options to delete, edit or create a new security question.
1) Creating a new security question
To create a new security question go the main security question page (admin area -> other -> security questions), at the bottom of this page you should see a field titled “Add Security Question”, simply enter the security question you want and click “Save Changes”
Now your order form & client registration forms will automatically show the security question field & answer field.
2) Editing a security question
Find the security question you want to modify from the table and click on the “Edit” icon (pen & paper icon) – the “Add Security Question” field will convert to a “Edit Security Question” field allowing you to change the question
3) Deleting a security question
Find the security question you want to delete form the table and click on the “Delete” icon (red stop sign) – You will then see a confirmation message which you should click “Ok” to confirm.
Note: You can’t delete any security questions which are being used by clients.