If your website is down then there are several ways to resolve the problem. Firstly, you should report the issue to hosting provider. But before that you can perform certain self-checks to know the actual cause of the problem.
There are services which inform you when your website is down so that you can take remedial measures immediately.
Siteuptime monitor your sites and provide alerts over e-mail if there is any problem. You will receive an e-mail with the following content if your site is down.
Alert Type: Site Not Available
Result: Failed
Time: November 26, 2012 00:59:23
HostName/URL: www.abcd.com
Monitor Name: ABCD
Service: http
Moreover, you will also receive an e-mail as and when your site is Available on the web and resolves properly as shown below.
Alert Type: Site is Available
Result: Ok
Time: November 26, 2012 01:29:24
HostName/URL: www.abcd.com
Monitor Name: ABCD
Service: http
The service also provides a monthly report like as shown below
www.abcd.com
Service: ABCD
Outages: 0
Downtime: 0 hrs, 0 mins
Uptime: 100.00%
Alertra scans your website from various locations and provides the status report. If your site is down from all displayed locations then you have to report the issue to your hosting provider.
If the results are OK but you experience problems then it might be a problem with your Internet Service Provider (ISP). I would suggest you to check back after some time.
You can also view the current status of your website by providing the URL on http://www.
Domainwhitepages displays the complete details of your website including registrant information, IP address of the hosted server, name server addresses and more.
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We use http://monitive.com for uptime monitoring since last year, when we switched from Pingdom. Works just fine.
A few of the listed web monitoring services can be tricky to set up, if you are a non technical person who doesn’t know your DNS from your parameters! http://www.monitorhub.com offer a simple, easy to use monitoring service.