This usually occurs when the language variable for a mail template is updated, and a previous translation for that template is out-of-date. Note that email header and footer templates have been added, so you will not need to edit every email template to add your custom header or footer.

• 1
  Download and open the custom language variable file in application/languages/[yourlanguage]/custom.csv on your computer.
• 2
  Remove any entries that are similar to _EMAIL_*_SUBJECT or _EMAIL_*_BODY. You may want to place these in another file to refer to later. Note that most of the _EMAIL_*_BODY language variables will span multiple lines in the file.
• 3
  Re-upload the custom.csv with those entries removed. Make sure it has proper global write permissions so that SocialEngine can write to it (chmod 0777).
• 4
  The original, unmodified variables will now be displayed in the edit form. Re-apply your modifications in the admin panel under Settings -> Mail Templates.

This should now have fixed your problem 🙂

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