Move Dolphin Installation to public_html

Related documents:
[1] How to Install Dolphin 7 From Your cPanel Using Softaculous

Note: The following steps are very different for newest versions of Dolphin, most of the steps are irrelevant with the release of Softaculous in our control panel and the latest versions of Dolphin. It may always change slightly as new versions come out. The concept is always the same however, certain files hold the old path and old URL in them, those need to be updated. If a new installation, it is recommended to use the Dolphin Autoinstaller in the Related Documents above as it will allow you to install into public_html. Please first read the tutorial at the related documents above. If you still choose to try to extract information from this tutorial, also read the comments by customers and staff.

The clients that have installed Dolphin into a folder besides public_html for Dolphin installation and want to move the already installed Dolphin into public_html need to proceed as follows:

(NOTE: In this tutorial, is my main domain and I installed Dolphin using cPanel installer inside a directory “dolphin” so my dolphin URL would be All the steps mentioned below were performed to move the Dolphin from a subdirectory “dolphin” to public_html so that my Dolphin installation would be accessible at instead of

1- Login to cPanel at http://cpanel.YOURDOMAIN.COM or http://YOURDOMAIN.COM/cpanel

2- Once you are login to cPanel, click on Site Software.


3- Click on Dolphin link and input the required information and click Install.

This will install the Dolphin inside the specified directory and setup the admin user and password. On successful installation, the installer will show the Dolphin URL along with the admin login credentials that should be noted down.

4- Next step would be moving all Dolphin files from installation directory “dolphin” to public_html. This can be done using any FTP Client. I use FileZilla FTP Client which is Free and can be downloaded from The site IP or site name should be used as Host along with the cPanel username/password can be used to connect to FileZilla.

5- Once you connect to FTP, the right hand side will show the Remote view i.e your account at Arvixe server. Double Click on public_html.

6- Dolphin installation folder “dolphin” should be visible inside public_html now.

7- Double Click on folder “dolphin”, press Ctrl + A key to select all files/folders, and drag the selected files folders to public_html to move all Dolphin source files from folder “dolphin” to public_html.

FTP operation ends here so disconnect the FTP session and quit FileZilla.

8- Login to cPanel again and click on File Manager.

9- As we have to navigate to public_html, so select “Web Root” and click Go.

10- Locate “inc” folder in the folder list and double click on “inc” folder to move inside it.

11- Select the file “” and click Edit link at top menu.

12- Inside, alter the variables: $site[‘url’] (to include just your URL and not the directory) as well as $dir[‘root’] (to include everything but the directory name that you installed to) so these two parameters need to be changed from:


Press “Save Changes” button at top right to save the file and quit File Manager.

13- Go back to cPanel “Home” page and click “Cron”

14- Dolphin sets up some cron jobs for notifications. Inside your control panel under the icon “Cron Jobs”. You should see cron jobs listed for Dolphin installation. All of these cron job entries have the directory you installed dolphin into in them. Please remove the directory name from the all Dolphin crons. One of Dolphin cron for my installation was:

so I removed directory name “dolphin” from all crons and saved the cron jobs.

15- Each file (periodic/cmd.php, periodic/cupid.php, periodic/notify.php) has a line at the top that includes the directory in it as well. You need to navigate to “periodic” folder using FileManager and then edit these files. I removed the directory name “dolphin” leaving the line as:

You are done. Now visit your main URL and you should see Dolphin displaying without any errors.

Tags: , | Posted under BoonEX Dolphin | RSS 2.0

Author Spotlight


Sr. Technical Operations Officer at Arvixe LLC.

24 Comments on Move Dolphin Installation to public_html

  1. Jan says:

    Ok, I followed the instructions, I double checked and triple checked, but I still don’t see the website showing and I’m getting all sorts of error emails about my site 🙁
    Any other help?

  2. john says:

    Presumably, if I want to use the IP address, I can just substitute it for the domain name? If I later add a domain name to the account, do I then need to go back to these spots and change it or will this be handled by DNS?

  3. You would definitely need to change it in those files. Dolphin depends on those files to report the right domain name so if it says an IP address and you are changing to a domain name, that change does need to be made.

  4. Barbara says:

    I followed the instructions and found I got the exact same results has Jan, so instead of doing it with filezilla
    I did all the instructions in cpanel and it worked perfectly.

  5. Ron says:

    Excellent instructions, works well, just follow each step. Thanks

  6. William says:

    can I just leave the installation url field to blank (step 3), so dolphin will automatically installed on public_html

  7. Andrew says:

    worked fine – thanks.

  8. Otto says:

    Nice write up…usually I never reply to these thing but this time I will,Thanks for the great info.

  9. Noah S says:

    William Says:
    “can I just leave the installation url field to blank (step 3), so dolphin will automatically installed on public_html”
    Unfortunately the program does not allow you to do that. We have spoken with Boonex and hopefully they will have a solution for us at some point.

  10. jess says:

    able to moved dolphin from subfolder, using CPanel’s file manager to moved files. Though was stucked by writing privileges which you can switch… but noticed that “news” no longer works. Just 404

  11. peter says:

    I was able to move the site, it shows just fine but the “articles” “events” “groups” “music” “videos” no longer work. 404 error!! so what is the problem?

  12. You missed moving a hidden file called .htaccess. When going inside the file manager, make sure to select the check box to see hidden files and then you can see .htaccess in the original directory so you can move it.

  13. ryan says:

    is anybody know how can i edit company name

  14. April says:

    I get a 404 error, I have checked and rechecked I have done everything that it says. I even checked to see if the .htaccess file was moved and it was do you have any suggestions?

  15. Eddie says:

    There should be instructoins provided by arvixe on how to deal with 404 and the .htaccess available to avoid frustrations and wasting time. I also got the same problem.

  16. If you truly believe it has to do with your files and not the fact that your .htaccess is not there, then you are missing files. There will not be a simple fix for 404 errors IF your .htaccess is properly placed. But, I have yet to see a site that gets 404 errors and has a proper .htaccess file.

    Something to note is that you need that exact same .htaccess file. You can’t just create a blank .htaccess and expect it to work. There are directions inside…

  17. Slappy says:

    That was flawless. I followed the instructions, Typed in my web address with fingers crossed. And it worked perfect.
    Thank you.

  18. Pingback: How to use the Dolphin Autoinstaller on Arvixe | Arvixe Blog

  19. arami says:

    when at the step 14, i cant change the last 2 cron job
    its stated (Could not find linekey=4bc632180904157b163c67ab779d0b6f)

  20. kim says:

    i already have dolphin in the dolphin directory what is softaculous, is there an easy way now to move it

  21. Aaron Cruz says:

    Thanks dude! did the trick

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