We’ve had a lot of exciting initiatives moving forward at Arvixe. Our most important priority is making sure our customers have the proper tools available to help you manage your accounts and ability to access resources for any questions or issues you may have.
Some of you may have noticed one of our newest features, Show Me How. When you first log into your billing account you’ll see an Easy On Screen Assistance pop up appear. Once logged in you can choose to Try It Now or continue into the billing panel without using the new feature. We’ve designed the Show Me How in way to make it easier for you to find the answers you’re looking for in a seamless and user friendly way.
Show Me How covers many topics. Some of these topics include:
- How to Pay an Invoice
- How to Add a Credit Card
- How to Access cPanel
- How to Submit a Ticket
- How to Create an Email Account
- How to Generate a Backup
- How to Renew My Domain
- How to Purchase an SSL Certificate
- …and so much more!
Here’s a step by step guide (with pictures!) on how effectively use the new Show Me How in your billing dashboard:
We truly hope you enjoy this new feature. We’re always looking for feedback or suggestions so feel free to leave those in the comments if you have any regarding the new Show Me How feature!