Fixing Clip-Bucket’s Video Conversion: Incorrect Frame Size


There are tens of reasons why your video conversion is not working, but there are just like 5 that are quite common. Today you’ll learn how to fix one of those common issues, which is the Incorrect Frame Size error. To know if your conversion is failing due this, check one of the logs of your failed videos and look for the Incorrect Frame Size error. Found it? Keep reading and fix it now for good. This works for any Clip-Bucket version, but can also give you a good idea for any Ffmpeg conversion.

Once you know you have this error…

1. Log into your admin_area (http://yoursite.tld/admin_area)

2. In the left column, under the Stats and Configurations tab, click on Website Configurations

3. In the top navigation, look for Uploading and Conversion Settings

4. Look for the Normal Resolution drop-down and make sure it is set to 480p (you will most likely have 320p selected)

5. Update Settings.

And that’s it! Should you have any questions, please do not hesitate to contact me and I’ll be more than glad to assist you!

Best Regards,


Looking for quality Clip-Bucket hosting? Try out Arvixe and you won’t be disappointed.
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Author Spotlight

Richi González

I started programming when I was 12. I'm a Developer and have been working with the Clip-Bucket script since it came out. I'm the Liaison between Arvixe and Clip-Bucket, so anything you need regarding Clip-Bucket or any particular computer-related subject you need, let me know so I can assist you.

6 Comments on Fixing Clip-Bucket’s Video Conversion: Incorrect Frame Size

  1. Luiggy says:


    Can you explain some tips to make clipbucket upload faster? I have VPS server and still very slow.


    • Hello,

      This depends on three factors: your internet connection, the VPS’s uplink (100Mbps or 1Gbit) and if your VPS is currently is taking too much load.

      At how much are you uploading?


  2. David Prathap says:

    How to install hdflvplayer to clipbucket?

    • Hello,

      I’m afraid I have never installed that video player, so I don’t exactly know how to do it. The developers of the player should give you an installation guide that could give you a good idea of how to do it in Clip-Bucket.


  3. Richi, how are you?

    My configurations are all OK, but FFMPEG 2.2.4 is not reading the video specifications as width and height, and because this my ClipBucket is failing to convert the videos.

    Look my commando below and verifiy that the ratio aspect = 0 and -s is 0x0

    /usr/bin/ffmpeg -i /files/conversion_queue/140413494554888.mp4 -f flv -vcodec libx264 -preset normal -r 25 -s 0x0 -aspect 0 -vf pad=0:0:0:0:black -acodec libfaac -ab 128000 -an /files/videos/140413494554888.flv 2> /files/temp/140413500190db3.tmp

    Stream #0:1(eng): Audio: aac (mp4a / 0x6134706D), 44100 Hz, stereo, fltp, 127 kb/s (default)
    creation_time : 2013-12-22 22:48:57
    Invalid aspect ratio: 0
    Conversion failed!

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