mojoPortal Tips: Training Your Users

Last Updated on Friday, 6 January 2012 09:53 Written by Carole Bennett Monday, 9 January 2012 12:00

mojoPortal implementers are, for the most part, IT professionals or enthusiasts with a significant amount of experience and knowledge regarding content management systems and web applications.  Those same individuals can become extremely nonplussed when attempting to teach less tech-savvy users how to leverage this amazing system to support their business workflow, and benefit their business.

This can lead to lengthy e-mail exchanges, deep-breathing exercises, and a desperate longing for an extended soak in the sauna, accompanied by primal screaming. Let’s talk about some ways to avoid that stress level, and maintain a positive relationship with your users.