Why the System Can’t Send Out Email via SMTP Method in TomatoCart

Last Updated on Sunday, 11 November 2012 04:29 Written by Jack Yin Thursday, 15 November 2012 12:00

A few of the TomatoCart users report that their system doesn’t send out the email automatically as new user or new order was created. After testing the issue on their web server, we got the following as the error message when sending the test e-mail:

SMTP -> ERROR: Failed to connect to server: Connection timed out (110)
SMTP Error: Could not connect to SMTP host.