Support System in Joomla

Issue Tracker is an extension that allows you to have a simple, fast, secure and user-friendly customer support software right within Joomla. With this you can give users the ability to report a complaint, request or suggestion. Feedback is extremely important, especially when it comes to report errors. In this article I will give you a step-by-step guide on how to enable Support System in Joomla.

Getting Started

  1. Download Issue Tracker Extension for Joomla.
  2. Log into Joomla as an Administrator, go to menu “Extensions -> Extension Manager”. Install and upload the Issue Tracker extension: menu extension manager joomlaissue tracker installed joomla
  3. Now, go to menu “Components -> Issue Tracker -> Control Panel” to configure the extension: configure menu issue tracker joomla
  4. Click on the Options button to bring up the configuration screen: options issue tracker joomla
  5. Configure it according to your needs: configuring issue tracker
  6. And that’s it! Support System in Joomla has been enabled! submit issue joomla issue trackerviewing issue joomla

This concludes Support System in Joomla

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Milton Parada

Milton Parada

I am a computer engineer, I specialize in Joomla, i am the core engineer of sw social web, I love photography.

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