SocialEngine 4: Can’t Upload Videos in 4.8.5

Have you noticed that is you have Videos 4.8.5 installed and now disabled as you use another 3rd party mod for mobile, you may have found that you can’t upload any videos to your site.

In your error log you may see an error like:

Can't upload video's anymore, error:
2014-06-14T22:44:18+00:00 CRIT (2): 
Error Code: 68c261
exception 'Engine_Exception' with message 'Method 'mobi' is not supported' in /var/www/html/application/libraries/Engine/Api.php:252
Stack trace:
#0 /var/www/html/application/modules/Video/Form/Video.php(170): Engine_Api->_call('mobi', Array)
#1 /var/www/html/application/modules/Video/Form/Video.php(170): Engine_Api->mobi()
#2 /var/www/html/application/libraries/Zend/Form.php(240): Video_Form_Video->init()
#3 /var/www/html/application/libraries/Engine/Form.php(117): Zend_Form->_construct(NULL)
#4 /var/www/html/application/modules/Video/controllers/IndexController.php(156): Engine_Form->__construct()
#5 /var/www/html/application/libraries/Zend/Controller/Action.php(516): Video_IndexController->createAction()
#6 /var/www/html/application/libraries/Zend/Controller/Dispatcher/Standard.php(308): Zend_Controller_Action->dispatch('createAction')
#7 /var/www/html/application/libraries/Zend/Controller/Front.php(954): Zend_Controller_Dispatcher_Standard->dispatch(Object(Zend_Controller_Request_Http), Object(Zend_Controller_Response_Http))
#8 /var/www/html/application/modules/Core/Bootstrap.php(75): Zend_Controller_Front->dispatch()
#9 /var/www/html/application/libraries/Engine/Application.php(160): Core_Bootstrap->run()
#10 /var/www/html/application/index.php(205): Engine_Application->run()
#11 /var/www/html/index.php(24): include('/var/www/html/a...')
#12 {main}

If you have this error or very similar and cant upload videos please update your site version to 4.8.5p1 which can be downloaded in your SocialEngine Control Panel

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Author Spotlight

Andrew Cross

Andrew Cross

Hi, I'm Andrew. A am a 26, ICT Administrator which offers support to company's around the South Wales Area. I have created a few social sites for myself and other company's. So far 2 out of 3 have been successful using the powerful SocialEngine Script. I continue to try and help the community of SocialEngine by giving Support and Technical Help where possible.

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