Setting up Your POP3/IMAP email account

Setting up Your POP3 or IMAP email account

In order to be able to use mail from your domain, you need to properly configure a few things. This tutorial and a few easy steps are all that is between you and your emails. We will cover setting up Microsoft Outlook 2003, Microsoft Outlook 2007, and Mozilla Thunderbird. Before you start, please make sure to ask your administrator for the following information:

  • Email address.
  • Username and password.
  • Incoming mail server.
  • Outgoing mail server.
  • Incoming server type.
  • Ports to be used for connecting to the server.

Microsoft Outlook 2003

1. In Microsoft Outlook, from the Tools menu, select E-mail Accounts.

2. This will cause a new wizard window to open. On the E-mail Accounts wizard window, select Add a new e-mail account, and then click Next.

3. For your server type, select POP3 or IMAP, and then click Next.

4. On the Internet E-mail Settings (POP3/IMAP) window, enter the information that you have obtained from your administrator. Leave the check on the box next to Remember password so that you don’t have to enter it every time you send/receive email.

5. Click on the More settings… button. This will open the Internet E-mail Settings window. On the Internet E-mail Settings window, go to the Outgoing Server tab.

6. Check the option My outgoing server (SMTP) requires authentication and make sure that Use same settings as my incoming mail server is selected.

7. Go to the Advanced tab, and then change the Incoming server (POP3) to 110, (IMAP) to, and the Outgoing server (SMTP) port to 25.

8. Click on OK.

9. The window will be closed and you will return back to the Internet E-mail Settings window.

10. Click on Next.

11. Click on Finish.

Microsoft Outlook 2007

  1. In Microsoft Outlook 2007. Click on Tools in the menu bar and then click on Account Settings. A new window will appear.

  1. On the E-mail tab, click on New to open the Add New E-mail Account wizard, then click Next.

  1. Choose Microsoft exchange, POP3, IMAP, or HTTP. Click Next to continue.

  1. Check the option Manually configure settings or additional server types. Click Next to continue.

  1. Choose the email service by selecting Internet E-mail.

  1. Fill out the information that you have obtained from your administrator. Leave the check on the box next to Remember password so that you don’t have to enter it every time you send/receive email.

  1. Click on the More settings… button. This will open the Internet E-mail Settings window. On the Internet E-mail Settings window, go to the Outgoing Server tab.
  2. Check the option My outgoing server (SMTP) requires authentication and make sure that Use same settings as my incoming mail server is selected.

  1. Go to the Advanced tab, and then change the Incoming server (POP3) to 110 and the Outgoing server (SMTP) port to 25.
  2. Click on OK.

  1. The window will be closed and you will return back to the Internet E-mail Settings window.
  2. Click on Close and Finish.

Thunderbird

  1. To set up an e-mail account, open the Tools menu and choose Account Settings.

  1. Press Add Account. The Account Wizard should open.

  1. Choose Email account and press Next.

  1. Enter your name and e-mail address, then press Next.

  1. Select the type of your incoming server (POP3 or IMAP). Then enter the Incoming server. If you wish to have every mail account received in its own mailbox, uncheck the box Use Global Inbox. Finally enter the Outgoing server, and then click Next.

  1. Enter your Incoming Username for receiving mail. This is your e-mail address. You may also need to enter your Outgoing Username for sending mail (for Arvixe, it is the same as the username for receiving mail). Press Next to continue.

  1. Enter the Account name (display name in Thunderbird). Press Next.

  1. The Wizard should show you a summary of your account information. You also have an option to immediately download mail. Check the box to download immediately after you press Finish. Press Finish to continue.

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17 Comments on Setting up Your POP3/IMAP email account

  1. Ohdeas says:

    I had to use port 587.

  2. Cale says:

    Yep, port 587 for SMTP. Thats the only way I could get it to work. Thanks Ohdeas.

  3. Dale says:

    Setting this up on an Android OS (the Droid X in my instance), follow these steps. Hopefully this text will retain the bulleted formatting…

    1. Go to Settings > Accounts > New Account
    2. Select “Email”
    3. Enter your email address and password
    4. UNCHECK the option to automatically configure your account
    5. Next
    6. Select General Settings
    – Account Name (ex: Arvixe Email)
    – Real Name: your email address (ex: name@domain.com)
    – Email Address: your email address again (ex: name@domain.com)
    7. Select OK
    8. Select Incoming Server
    9. Tap where it says “POP Mail Server” and select “IMAP Mail Server”
    10. Enter your connection details:
    – Server: mail.[domain_name].com (ex: mail.arvixe.com)
    – Port: 143 (this can also be found in your webmail login under Settings then Email Accounts)
    – Username: Your email address again (ex: name@domain.com)
    – Password: the correct password for the email address above
    – UNCHECK “Use secure connection” and “Verify Certificate”
    – Select OK
    11. Select Outgoing Server
    12. Fill in the details:
    – Server: mail.[domain_name].com (ex: mail.arvixe.com)
    – Port: 25 (this can also be found in your webmail login under Settings then Email Accounts)
    – Username: Your email address again (ex: name@domain.com)
    – Password: the correct password for the email address above
    – UNCHECK “Use secure connection” and “Verify Certificate”
    – Select OK
    13. Select OK again to save all your settings

    Now, be aware that anything you send or receive on your Android phone IS NOT SECURE! That means your password and everything you send is in clear text and can be intercepted by “the bad guys.” This is because the certificate naming conflict with your mail account and your domain don’t match. Due to the mismatch of names, the Android phone will error and cause a connection failure. By deselecting the certificate validation check in the settings for the Android phone, you are essentially bypassing the problem in lue of less security.

    • Arvixe Blog says:

      Thank you very much for this. If you wish to write an entirely separate blog article for it, we will provide a discount for your hosting fees. Please email arvand .at. arvixe.com

  4. John says:

    @Dale, thanks a lot for that guide; I was looking for that information, and that finally got it working, particularly the outgoing server part. Thank you for posting.

  5. What shall i do if the incoming mail port (110) is not working, there is another one can i use also the outgoing mail port (25) ?
    your fast reply is highly appreciated

  6. mignon says:

    Hi
    This is nice for the default set-up. When you use default your ISP will block your mail sending if your exceed their limit, in my case 200 per hour. I need to send 850 per hour, once a day as I communicate with parents at a school. To set-up the mail, I was told to use port 587 if Arvixe is RFC compliant. This does NOT WORK. I did use your suggested port 995, which also DID NOT WORK. The only port that does work is 26. Will you be able to activate port 587 and support this?
    Mignon

  7. mignon says:

    Hi
    I tried port 587 with the mail server as stmp.arvixe.com and it worked. Thank you!
    I tried port 26 with mail server name,domaine,com and it also worked. Thank you!

    … now i wonder if I will be able to send my required 850 mails tomorrow …
    Mignon

  8. mignon says:

    Sorry about this. The setup port 587 with smtp.arvixe.com does not work. If I use port 587 with the outgoing mail server as smtp.raven.net (just by accident typed in this and not arvixe) it works.

    This is all messed up.
    M

    • There is no smtp.arvixe.com or smtp.raven.net . You would be using mail.domain.com where domain.com is your domain. If your server name is raven, your mail server hostname is mail.raven.arvixe.com .

  9. dk sharma says:

    this error occur ,when we send mail
    message is:”Could not convert socket to TLS”

  10. Annie says:

    how about POP email setting on iphone?

  11. brian ofsie says:

    Hi there would you mind stating which blog platform you’re using? I’m looking to start my
    own blog in the near future but I’m having a hard time making a decision between BlogEngine/Wordpress/B2evolution and Drupal. The reason I ask is because your design and style seems different then most blogs and I’m looking for something unique.
    P.S Sorry for getting off-topic but I had to ask!

  12. Ben Ranson says:

    Port 25 and Port 587 did not work for me.
    Port 26 *DID* work!
    For all three ports I ensured that these ports were not blocked outgoing on my router.

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