Restore backups from restore points using R1Soft and cPanel
Written by Avesta Sabetian Sunday, 26 July 2009
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In this blog post, we will cover the basics of restoring files, folders, and more through R1Soft and cPanel. The installation of R1Soft into every server is a complimentary gift to all of our customers to increase redundancy (backups hosted on a separate server) and to provide a quick and easy way for customers to restore their items whenever they need.
Here is what you will need:
1) Your cPanel username and password
2) The location of your cPanel login
If you get lost at any point in the following tutorial, feel free to comment or contact us and we would be glad to help.
To start:
Login to your cPanel and navigate to the “R1Soft Restore Backups” button and click on it:
Highlighted is the R1Soft Backup Restore location in cPanel
After clicking on it, you will be directed to the restoration interface(screenshot below). From here, click on the “+” sign next to Disk Safe0 (may be a slightly different name for your account) on the left hand side. This will then show a “home -/dev/…”, click the “+” sign next to that. As demonstrated below, if you click the items highlighted on the left hand side, you will receive this:
Highlighted are the "+/" signs needed to be clicked to show everything that is needed.
After you see all the restore points (the ones with blue cylinders next to them), choose a restoration date (the dates are in the names next to the blue cylinders) and click the “+” sign next to that as well. It will open up /home. Do the same for /home, and you should see the structure of your entire site as it was at that restoration point. Browse using the “+” signs into the different folders to find what you want to restore. Click the checkmark box next to any folder or files you want to restore, and click “restore selected files” on the top right. All of the above is depicted below and highlighted below. In the following image, we are restoring the “imgs” folder in “public_html”:
You will be taken to the last step:
The highlighted lines are described below:
Overwrite existing files: If checked, it will overwrite your newer files with your older files that you are restoring
Encrypt file data over network: If checked, the data will be encrypted through the server for more security. This should be used if private information including credit card, contact information, etc is being passed through the files. It will not cause too much of a delay in restoring if checked, but it will slow it down a small amount anyway.
You can now proceed to click “OK” on the bottom right.
At this point, the software will automatically star the restoration of your files and folders. When it is done, the progress bar will stop moving and it will say 100% next to it:
All Done!
Now you can go back and check to see if the restore did what you want. Now, if you run into any problems, have any concerns, or would like to give feedback and suggestions, submit a comment below.
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You guys are great!!!
Thank you very much for your comments.
With the old CPanel backup I was able to do a full backup of domain and restore that to another domain. Can I do something like this with R1soft’s?
I have a reseller account and I need to be able to do full backup & restore including all the DBs.
Thanks.
Can you describe what you are doing in more detail? Are you using the db backup option or the home directory backup option or the full backup option. If you are taking about the full backup option, how were you restoring it? As the backup section only provides a way to make full backups not restore them.
Lastly, R1Soft can restore to a different location within the same account.
Love the company and the constant improvements. Excellent seamless work.
Now a few questions….
1. In the future, if I want to download a sub-directory or my whole root, will I need to use FTP or the File Manager drag and drop? Previously, a zip file was made on the server, and I just downloaded that.
2. In the future, to download MySQL DBs, will I need to use phpMyAdmin exclusively. I’ve done it this way for years, so it’s not a big concern.
3. Do you have a newsletter on system updates, or an RSS feed. I’d like to get a heads-up when changes are coming down the pike, just to stay up to speed.
Thanks.
In my last post, I think I found the answer to #3. No need to answer that one.
1. In the future, if I want to download a sub-directory or my whole root, will I need to use FTP or the File Manager drag and drop? Previously, a zip file was made on the server, and I just downloaded that.
There is a zip function inside the file manager but it will cause the same issues as a backup did. I would suggest using FTP and just dragging the folders to your computer. If you have shell access, I can provide you with a command which will zip up the contents of a folder without putting pressure on the server.
2. In the future, to download MySQL DBs, will I need to use phpMyAdmin exclusively. I’ve done it this way for years, so it’s not a big concern.
Yes. We have blog articles on how to do this if you need a refresher.
3. Do you have a newsletter on system updates, or an RSS feed. I’d like to get a heads-up when changes are coming down the pike, just to stay up to speed.
Be on the lookout for our twitter page. Aside from that, we have the blog here and for very serious downtimes, we use the news board at http://support.arvixe.com to communicate.
What I wanted to do was to do a full backup of a customer domain and restore it to another domain. I did a similar transfer before but between different hosts and I think I did a full backup.
I now found out that I think I can still do the same, but not as conveniently as before. I just need to do a backup of the home dir via the file manager and backup all the DBs via phpMyAdmin and restore those to the target account.
I don’t know yet if all the email accounts previously created would transfer properly or not.
I do appreciate that normal backups are now done behind the scene in a customer-restorable manner and that I don’t need to do daily backups of all my customer’s files. Thank you.
The restore points (the ones with blue cylinders next to them), are all within the past week, how do I restore from a previous date?
If you don’t see the time frame you want, then unfortunately it is not available. Depending on circumstances, a limited number of backups may be available. What server are you on?
Hi,
I just want to thank you to Arvixe and his support team. It´s 3:29 a.m in San Francisco and I was able to contact support via chat.
I´ve never worked with a hosting company or just company with people I found in Arvixe.
Gracias.
Jorge
Couldn’t live without this.. Thanks guys
Hello, I already follow all the steps you mentioned above, already 1 hour and the progress bar still moving but still in 0%.
Is there any specific time to run this restoration?
I wonder if you have this R1Soft feature also available for Windows hosting packages