Restore backups from restore points using R1Soft and cPanel

Related documents:

  1. All About Backups

In this blog post, we will cover the basics of restoring files, folders, and more through R1Soft and cPanel. The installation of R1Soft into every server is a complimentary gift to all of our customers to increase redundancy (backups hosted on a separate server) and to provide a quick and easy way for customers to restore their items whenever they need.

Here is what you will need:

1) Your cPanel username and password

2) The location of your cPanel login

If you get lost at any point in the following tutorial, feel free to comment or contact us and we would be glad to help.

To start:

Login to your cPanel and navigate to the “R1Soft Restore Backups” button and click on it:

Highlighted is the R1Soft Backup Restore location in cPanel

Highlighted is the R1Soft Backup Restore location in cPanel

After clicking on it, you will be directed to the restoration interface(screenshot below). From here, you will utilize the icons listed to the right of each date to restore data.

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Closeup of icons :

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The folder icon will allow you to browse through all of the data, while the disk will download a backup to your local machine, and the last icon will copy a full backup to the server in compressed format.

If you use the folder icon and expand your saved data, you will see something like this. From this menu you can navigate and find a specific file to restore, I selected my index.php for illustration.

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By clicking on the “restore selected” option on the top of the page, the files will be directly copied over to your account into their correct location. The other copy options will simply create a compressed archive and copy that under your account.

You can now proceed to click “OK” on the bottom right.

At this point, the software will automatically start the restoration of your files and folders. When it is done, the progress bar will stop moving and it will say 100% next to it:

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Now you can go back and check to see if the restore did what you want. Now, if you run into any problems, have any concerns, or would like to give feedback and suggestions, submit a comment below.

Tags: , , , | Posted under cPanel/Linux Hosting, R1Soft Backup/Restore | RSS 2.0

23 Comments on Restore backups from restore points using R1Soft and cPanel

  1. With the old CPanel backup I was able to do a full backup of domain and restore that to another domain. Can I do something like this with R1soft’s?

    I have a reseller account and I need to be able to do full backup & restore including all the DBs.

    Thanks.

    • Can you describe what you are doing in more detail? Are you using the db backup option or the home directory backup option or the full backup option. If you are taking about the full backup option, how were you restoring it? As the backup section only provides a way to make full backups not restore them.

      Lastly, R1Soft can restore to a different location within the same account.

  2. Love the company and the constant improvements. Excellent seamless work.

    Now a few questions….

    1. In the future, if I want to download a sub-directory or my whole root, will I need to use FTP or the File Manager drag and drop? Previously, a zip file was made on the server, and I just downloaded that.

    2. In the future, to download MySQL DBs, will I need to use phpMyAdmin exclusively. I’ve done it this way for years, so it’s not a big concern.

    3. Do you have a newsletter on system updates, or an RSS feed. I’d like to get a heads-up when changes are coming down the pike, just to stay up to speed.

    Thanks.

    • 1. In the future, if I want to download a sub-directory or my whole root, will I need to use FTP or the File Manager drag and drop? Previously, a zip file was made on the server, and I just downloaded that.

      There is a zip function inside the file manager but it will cause the same issues as a backup did. I would suggest using FTP and just dragging the folders to your computer. If you have shell access, I can provide you with a command which will zip up the contents of a folder without putting pressure on the server.

      2. In the future, to download MySQL DBs, will I need to use phpMyAdmin exclusively. I’ve done it this way for years, so it’s not a big concern.

      Yes. We have blog articles on how to do this if you need a refresher.

      3. Do you have a newsletter on system updates, or an RSS feed. I’d like to get a heads-up when changes are coming down the pike, just to stay up to speed.

      Be on the lookout for our twitter page. Aside from that, we have the blog here and for very serious downtimes, we use the news board at http://support.arvixe.com to communicate.

  3. In my last post, I think I found the answer to #3. No need to answer that one.

  4. What I wanted to do was to do a full backup of a customer domain and restore it to another domain. I did a similar transfer before but between different hosts and I think I did a full backup.

    I now found out that I think I can still do the same, but not as conveniently as before. I just need to do a backup of the home dir via the file manager and backup all the DBs via phpMyAdmin and restore those to the target account.

    I don’t know yet if all the email accounts previously created would transfer properly or not.

    I do appreciate that normal backups are now done behind the scene in a customer-restorable manner and that I don’t need to do daily backups of all my customer’s files. Thank you.

  5. C J says:

    The restore points (the ones with blue cylinders next to them), are all within the past week, how do I restore from a previous date?

    • If you don’t see the time frame you want, then unfortunately it is not available. Depending on circumstances, a limited number of backups may be available. What server are you on?

  6. Jorge Rivero says:

    Hi,
    I just want to thank you to Arvixe and his support team. It´s 3:29 a.m in San Francisco and I was able to contact support via chat.

    I´ve never worked with a hosting company or just company with people I found in Arvixe.

    Gracias.

    Jorge

  7. Anastacio says:

    Couldn’t live without this.. Thanks guys

  8. Andre says:

    Hello, I already follow all the steps you mentioned above, already 1 hour and the progress bar still moving but still in 0%.
    Is there any specific time to run this restoration?

  9. Alejandro says:

    I wonder if you have this R1Soft feature also available for Windows hosting packages

  10. RJ says:

    Hi,

    My first website Ferotex Phils project has web registered users. If I’m not mistaken it is located in web_usr table. Then, I created a a new website project called SnapsHK. Added the newsletter feature and login. I was able to login to SnapsHK and saw all the registered users. No problem with that.

    However, when I created another website Project (Ferotex Phils Ver2) and added the newsletter and login features I found out that I lost the registered users when I login to admin web interface.

    Is there a way I can restore the registered users only? I tried the R1Soft but I did not find the users.

    Appreciate your reply.

    Kind regards,
    RJ

  11. Jonathan D. says:

    Our site had been hacked into and what, I thought, was going to be a major issue, was quickly resolved with the ease of this restoration.

    Thank you!!!

  12. Michael Ghirardi says:

    I am using Internet Explorer 8
    Clicking the thumbnail screenshots takes me to a blank page.

  13. jbryan10 says:

    My website shows a blank page.

  14. scott testa says:

    Hi-
    1-When I tried to upload a file via Arvixe
    –thru file manager to the public file and home file,
    it was unsuccessful.

    -2(Is this correct-do I need to us firexilla or something similar to upload files to Arvixe?(it appears not)

    3- i also took a photoshop template from skadate and unstuffed it via an .rar utility file– allowed me to open it.

    4-I the saved the file as index.html through photoshop. (will this particular saving option, keep my files in a working order,
    meaning to still be able to use all of the features, like the click boxes etc.

    5-ULTIMATELY!!! could you please RESTORE all the Arvixe files to from Oct 6 (about 8 days ago), to get it to it’s original files set up. I think I ended up deleting files that didn’t work during the insufficient uploads and this may be causing problems for new uploads -if I have them correctly set up.

    I appreciate your knowledge on these matters as my site need to get up and running.
    Any extra advice is greatly appreciated.
    Thank you.

    • Noah S Noah S says:

      Hi,

      Please contact Arvixe support and they will be able to assist you more. You can start a live chat in the top right corner of the page or send an e-mail to support [@] arvixe.com

      Regards,

  15. sagar says:

    Gr8 backup & restore facility.Arvixe u rock !!!

  16. Ed says:

    Arvand you are a Rockstar !!!

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