Customer Satisfaction Survey – July 2013

Another summer month, and another successful customer satisfaction survey sent out; the results are finally in! The response was excellent with 445 surveys submitted. After going through all of them, this is what we found…

92.63% of those who filled out our survey would recommend us to their friends! Once again thank for your support of our brand to those 92.63%! Our average customer service rating was about 8.65 (8.6584 to be exact!).

After going through our mountain of surveys, we had our system pick one winner at random to collect the Galaxy Tab2! The winner this month was our customer Kevin, who’s domain is anonymous at this time. Thank you Kevin and congratulations!

Interested in seeing the results we’ve gotten from our survey, as well as some of the feedback? Check out our results page at

Lastly, as always, if YOU have feedback that you want heard or you need any help at all, email our Quality Assurance department so we can help out! QA [at] arvixe [dot] com. We’re committed to improving and being the best we can, and we can’t make that possible without your help, so thank you!

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Changing the Name and Email of Your Dolphin 7.1.4 Website

Hello and welcome! In today’s blog I’ll show you how to change the name and email address of your Dolphin 7.1.4 website.

To change these two items simply log into your Dolphin admin and select “Basic Settings” under the “Settings” sub-menu on the left. Learn More

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Use OVA with PakPlayer in Clip-Bucket v2


Maximize your earnings by implementing advertisements while your video is playing on your video player! The OVA plugin gives you the ability to run ad code during video playback by calling it from an external Ad Server. Learn more about the plugin here. Keep reading here to learn how to implement it in your own website! Tested under CB v2.6, yet should work for the whole v2 branch. Learn More

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