Whenever you surf the web, a packet is transmitted across several routers before it reaches it’s final destination. If your website is running slow for you or is not accessible, our support team may ask you to submit a trace route as it allows us to see which routers any data packets are being transmitted to and the response times.
We can then use this information to see exactly where the slow downs or complete outages are coming from making it much easier to resolve.
In this article, I am going to show you how to run a trace route on. Examples have been provided on OS X (Applies to Mac, Linux and Unix) as well as Windows 10 (Also applies to Visa, 7, 8 and 8.1). Learn More