One essential feature within WHMCS is the automated emails it sends. These emails range from invoice reminders, ticket notifications, and service suspensions and so on.
Generally, it is a good idea to customize the content within these email templates to make them more personal and resemble your brand better. For example, you might want to add a “Getting Support” section with all the relevant links to your support methods and / or adding links to the commonly viewed knowledge base articles.
Step 1: Creating a new email template Learn More