I’ve used shared hosting for years; first for my own site, then for my customers. Recently, I finally decided it was time to upgrade to a VPS (Virtual Private Server), in order to better meet the needs of my clients and my growing business. After much research and deliberation, I decided to move my hosting services to an Arvixe VPSClass-ASP.
There were a few factors that led to my choice of Arvixe as my new hosting provider; among them:
- Whenever I’ve had a question about any aspect of Arvixe hosting, I’ve always been able to reach a live support person, no matter what the time of day or night. That is a huge bonus to me, as my hours, and those of my clients, can vary broadly.
- The one time that an outage affected my single shared-hosting account, I received an e-mail explaining the outage, outlining the technical issue, and providing a resolution plan and time frame for completion – before I ever even had to hunt down a live human being to get answers.