How To Reset Admin Password in TomatoCart

When you forget admin password, you could reset by using ‘Forget Your Password?’ function.

I just found this:

“I have tried logging in to my Tomato Cart account and it says the password and username are wrong. I don’t know why this would be as I wrote it down when I signed up. I clicked the Forgot my Password link but when I give the email address even that says my address is not on the system.”

Here is the solution.

1. Download reset_password.php file.

Download from

2. Put the file into the root directory.

And then please run the file to reset the admin password. For example, if your store address is, you could run the file via If it is all good, a fresh administrator account will be added for your admin panel automatically. You will see the following information:

How To Reset The Admin Password 1

3. Failed?

If you see the following information, it means the reset action failed. It might be due to something wrong in the database. Contact for technical support. Or come to me.

How To Reset The Admin Password 2

As soon as you have logged in the admin panel, don’t forget to modify the password and email address under Tools->Administrators module.

How To Reset The Admin Password 3

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Author Spotlight

Jack Yin

Jack Yin

TomatoCart Developer & Co Founder - Arvixe Web Hosting / TomatoCart Community Liaison

One Comment on How To Reset Admin Password in TomatoCart

  1. mohib says:

    Recently i install tomatocart on opensuse 13.1 but tomatocard admin panel not working and when i change admin password by reset_password.php file this show me

    Reset The Admin Password

    It seems there is something wrong happened in the database. So, your admin account can’t be reset. Please contact to ask for technical support.
    please help me

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