So in this post we are going to talk about resetting a user’s password for them.
This can come in handy for you if you have users that can’t remember anything and can provide details about their account to you so that you can verify it is in fact them.
So let’s start out by logging into ACP (Admin Control Panel). After that you will see Manage Users to your left:
Click that and you will be taken to the following page:
From here you have two different ways you can do this. You can search for the users name specifically or you can click Find A Member underneath your search bar.
For this tutorial we will click Find A Member underneath You will be taken to a screen as follows:
At the bottom click the user that you wish to edit. By selecting the select link under their name.
After you do this you will be taken back to the previous screen with their name filled into the search box as follows:
Click submit and it will take you to the following screen and you will see at the bottom the two spaces for a new password for the user:
Type the new password for your user and click submit:
Now just give the new password to the user and boom you’re done!
If you need any help please feel free to ask away!