How to Manage Report Categories in phpFox
Written by Stephanie Brown Monday, 26 November 2012
This article will focus on managing the report categories that your members will choose from when submitting reports on the content on your phpFox website.
As your phpFox website grows, you will have a difficult time monitoring all the content that your members post. The report feature allows your members to report content to you, the site Admin, that they feel needs to be brought to your attention.
The default report categories may or may not be suitable for your website, you may want to edit, delete or add to them.
In the admincp, in the Modules menu, select Manage Categories under the Report heading.
On the next page you will see a list of the default report categories. You can delete any of these categories by checking the box to the left of the category and selecting Delete Selected. You can edit any category by clicking on the category name itself.
Editing or Adding a category is not very difficult. When you click a category to edit it, the next screen gives you just three fields to edit.
For the Product field, you will likely want to use Core.
For the Module field, you will want to use the module that this report category pertains to. NOTE: If you set a module OTHER than Core here, the only categories that will show for that module are ones that are created specifically for that module. If you set all the categories for the Core module, then they will all show up anywhere that there is a report link.
For the Category Name field, you will need to decide what the name of this category is.
To view the reports that your members submit, select View Reports.
The Module column tells you which Module the report is in. Category is the category of the report. Total is the total number of reports on this specific item, clicking on the number in this column will pop up a window that shows you who reported this item. Date is the date the report was made. Last Report is the last member that reported the item. And Feedback is the comment that was posted in the report. You can ignore any reports by checking the box to the left of the report, and selecting Ignore Selected.
How you handle reported items is entirely up to you. You can choose to ban someone for repeatedly breaking your TOS, you can send them a warning via private message telling them that further abuses will be dealt with. Or you can just ignore the issues completely. It all depends on how you want to handle things and the focus of your website.
You should now have a better understanding of how to manage the report system in phpFox.