8 Comments on How to Create FTP Accounts in cPanel

  1. ed says:

    I did this but its not working with filezilla

  2. ed says:

    is this for a VPS server ?

  3. John says:

    I created the ftp accounts but it does not work, in Filezilla i got the timeout error…

    “Status: Connection established, waiting for welcome message…
    Response: 220———- Welcome to Pure-FTPd [privsep] [TLS] ———-
    Response: 220-You are user number 35 of 50 allowed.
    Response: 220-Local time is now 12:19. Server port: 21.
    Response: 220-This is a private system – No anonymous login
    Response: 220-IPv6 connections are also welcome on this server.
    Response: 220 You will be disconnected after 15 minutes of inactivity.
    Command: AUTH TLS
    Response: 234 AUTH TLS OK.
    Status: Initializing TLS…
    Error: Connection timed out after 20 seconds of inactivity
    Error: Could not connect to server”

  4. Arezoo says:

    I made an email for one of my customers via Arvixe hosting that i have. There is limit on attache files and she can not attache more than 150 mb. They said i must use FTP account for her.I dont understand what should i do exactly and how she can use this FTP account(if i made it)?

    • Alex Alex says:


      Thank you for reaching out to our blog. FTP stands for file transfer protocol, there are many FTP applications around the web such as Filezilla. When connecting via FTP, you would need the hostname, username, password and port. In your case, the hostname would be your domain name, the username would be your cPanel username and the password would be your cPanel password (you can leave the port blank).

      Once logged in (you will see a list of your files), visit the public_html directory. From here, you should be able to upload your desired files.



  5. Amin says:

    how to prevent ftp account to delete files.
    with out affect on capability can read/write

    • Alex Alex says:


      I’m afraid this isn’t currently a feature offered. I recommend you only give out FTP access to those you trust and know are capable / have an understanding of how to use the FTP clients (to prevent accidental deletions).

      To be safe though, you should generate regular backups from within cPanel. This will enable you to restore your site in the event any data has been deleted.

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