Customer Satisfaction Survey – May 2013

May was another good month for our customer service feedback surveys and the information we’ve received has been invaluable.

With 91% of those who filled out our survey being happy to recommend us to friends, and an average rating of 8.47 we’re aware of where we can improve this month and looking forward to continuing to apply new improvements as we grow.

After responding to several hundred surveys and gathering all of the data we need to keep improving, we had our system automatically choose a winner. This month, the winner of our Galaxy Tab 2 is Mat with http://www.blitzinteractivellc.com/

Congratulations, Mat!

Interested in seeing the results we’ve gotten from our survey, as well as some of the feedback? Check out our results page at https://www.arvixe.com/survey/results/

Lastly, as always, if YOU have feedback that you want heard or you need any help at all, email our Quality Assurance department so we can help out! QA [at] arvixe [dot] com.

We’re committed to improving and being the best we can, and we can’t make that possible without your help, so thank you to all of those who filled out our survey!

Posted under Customer Satisfaction | RSS 2.0

2 Comments on Customer Satisfaction Survey – May 2013

  1. Ed says:

    How do i get on the survey mailing list ?

  2. Adam Bryner Adam Bryner says:

    Hello,

    You should get sent one sooner or later.
    It’s randomly sent to customers.

    Thank you for your interest!

Leave a Reply

Your email address will not be published. Required fields are marked *


8 × 2 =

You may use these HTML tags and attributes: <a href="" title="" rel=""> <abbr title=""> <acronym title=""> <b> <blockquote cite=""> <cite> <code> <del datetime=""> <em> <i> <q cite=""> <strike> <strong>