Customer Satisfaction Survey – August 2013

galaxy2_tab
Thank you for everyone who sent back the customer satisfaction survey, we appreciate your feedback.

91.56% of those who filled out our survey would recommend us. Our average customer service rating was about 8.55.

After responding to several hundred surveys and gathering all of the data we need to keep improving, we had our system automatically choose a winner. This month, the winner of our Galaxy Tab 2 is Scott from http://superiorscouts.com/ – Congrats Scott! Thank you for taking the time out to fill out our survey!

Interested in seeing the results we’ve gotten from our survey, as well as some of the feedback? Check out our results page at https://www.arvixe.com/survey/results/

Lastly, as always, if YOU have feedback that you want heard or you need any help at all, email our Quality Assurance department so we can help out! QA [at] arvixe [dot] com. We’re committed to improving and being the best we can, and we can’t make that possible without your help, so thank you!

***UPDATE FROM CUSTOMER***
Samsung TabI won a Samsung Galaxy Tab 3 for reporting on a great hosting experience in the customer satisfaction survey. I even got contacted since a comment in the survey mentioned I would transfer my domain registration if they offered private registration which apparently they do and I missed. Reliable and fast hosting with amazing support the few times I have contacted them gives me no reason to think about hosting with anyone but Arvixe. – Scott (superiorscouts.com)

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One Comment on Customer Satisfaction Survey – August 2013

  1. tobias says:

    Service is excelent , evrytime when i have used friendly persons which are able tu help me with al my problems to speak a fine english, the people with many pacion try to understand and resolved al my problems
    thank you very much arvixe service team

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