Customer Can Get a Complete Solution with Arvixe Web Hosting

Last Updated on Tuesday, 21 May 2013 02:03 Written by Naveed Ashraf Wednesday, 22 May 2013 12:00

Each hosting plan needs various features. The customer who are looking for a reliable and long term relations with a hosting company, wants everything that they need today and for future. So what that features are;

A. Control Panel: Give freedom to customer so they can setup many things themselves instead of depend on hosting provider

Customer Satisfaction Survey – April 2013

Last Updated on Monday, 13 May 2013 08:37 Written by Adam Bryner Friday, 10 May 2013 08:53

Once again, our Quality Assurance (QA) department sent out our monthly customer satisfaction surveys. Out of the 448 that were returned, we ended up with the following rating.

Our customers rated us an 8.31 on a scale of 1-10 (ten being the best).

After responding to several hundred surveys and gathering all of our data, we had our system automatically choose a winner.
This month, the winner of our Galaxy Tab 2 is NJanis with http://www.iamhisbeloved.com.

Congratulations, Salluvini!

As always, we want to give a huge thanks to anyone who filled out our survey, and for those who didn’t get the survey and would like to get your feedback heard, please do not hesitate to email QA[@] arvixe[dot]com and we’ll be happy to help however we can.

Customer Satisfaction Survey – Feburary 2013

Last Updated on Saturday, 13 April 2013 08:34 Written by Adam Bryner Saturday, 13 April 2013 08:18

Well we’re at it again!

We’ve had another month of truly successful surveys and we’re happy to report that we’ve got a winner. Before we dive into who won this month though, let’s see the results!

We sent out roughly 3,600 surveys this month. Our average service rating (scale of 1-10) was a 8.63 and 94% of our surveyed customers would recommend us to their friends.

We definitely want to see that rating go up and we’re going to actively working on making that happen, but we’re very pleased that so many of our customers would recommend us to others!

Now, for the fun part; Congratulations Robert with rfausey.net from New Jersey on winning a brand new Galaxy Tab 2!

Thank you and everyone else who participated in our survey and we can’t wait for next month.

Customer Satisfaction Survey – January 2013

Last Updated on Saturday, 13 April 2013 08:35 Written by Adam Bryner Friday, 15 February 2013 11:03

Last month our Quality Assurance team sent out over 3,000 surveys at random to our customers to find out exactly what everyone thought about our products and services.

We are still currently reviewing the survey comments, but the satisfaction scores have been tabulated.

Our team is happy to report that we will continue to actively work every day on ways to improve our score. From hiring improvements, to the creation of an entirely new training system. Here at Arvixe, we are committed to 100% customer satisfaction.

As for lucky the winner?

At random, our survey system pulled a winner for this awesome prize. We’re happy to announce that the winner of the Galaxy Tab 2 is Todd from keymonkeys.com.

Congratulations Todd!

We want to offer a special thanks to every customer who participated in our survey!
For those who have feedback, we encourage you to please email qa [at] arvixe [dot] com and we’ll be happy to help in anyway we can.